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TERMS OF SALE
January 2010 - Magasin-pour-chiens.com - Machine Translation - only the French version is official
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The website accessible at www.magasin-for-chiens.com (hereinafter the "Site") is an online store specializing in accessories for dogs.
These general conditions of sale apply exclusively between the ownerquiet on the Site, (identified in the Site Terms and hereinafter referred to as "Seller") and any person visiting or making a purchase via the Site. (Hereinafter called "Buyer"). The general conditions of sale in force are always available on the Site. The conditions are those in effect on the Site at the time of placing your order.
1 - Application and acceptance of terms and conditions
These general conditions of sale apply to online sales on the site. Seller have read these conditions before placing an order for items sold on the site (hereinafter the "Articles"). By choosing to purchase the items, you expressly consent and irrevocably the terms set forth below.
All sales by Seller are made exclusively in accordance with these Conditions of Sale.
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2 - Articles
The articles are presented with their features and photographs on the site.
These photographs may have small differences with the original article, particularly in terms of colors. Differences may result from quality color images, the difficulty to appear on the screen rendering of materials. These differences may in no way be interpreted as non-conformities and void the sale.
In the event that there are not significant differences between the characteristics of the article and its representation and / or its description, we can not see our liability.
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3 - Availability
The Items offered on the Site are either available so stock or stock-out, but controllable. In both cases, the delivery of the article are specified in the profile near the price.
However, if despite our vigilance, articles are temporarily unavailable (out of stock, etc..) After your order, we notify you by e-mail and invite you to cancel or change your order. In the latter case and to the extent possible, we provide you with a replacement article quality and a price equivalent. If Seller can not provide a quality article and price equivalent to the Buyer, it may cancel its order.
If the articles be permanently unavailable (sold out, stop production, etc..) After ordering, we will automatically cancel your order, notify you by e-mail and will refund monies paid no later than thirty (30 ) days of payment.
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4 - Rates
The prices displayed on the site are indicated in euros all taxes included French (TVA. not applicable, Art. 293 B of the CGI.) Excluding postage charges, the cost of processing your order, bank charges and special charges packaging.
Exceptionally, there may be a few among the items listed on the site has an error rate.
Rest assured however that we carry out the checking rates at the procedure of sending your article.
If the rate is adjusted lower than the rate posted on the Site, we apply the lowest rate and send you the article.
If the rate is adjusted higher than the fare displayed on the Site, we will notify you and proceed to cancel your order unless you choose to accept the order at the new price.
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5 - Order
Buyer must be at least 18 years or holds parental permission to place an order on the Site.
5.1 - Registration:
The registration of an order on the Site and validation by Buyer occurs when the Buyer clicks on the choice of payment method on the page "Choose your payment method.
The vendor confirms to Buyer's acceptance of his order by e-mail address.
Seller reserves the right to refuse or cancel any new order from a customer with whom a dispute exists.
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5.2 - Confirmation:
As part of a payment by credit card, the sale is considered completed until the payment is accepted on space Paypal or Bank and the confirmation of the order by the Buyer. ( order status Payment accepted visible on the My Account area of the Site). The order amount is debited to the validation of the acceptance of payment by you on the service's secure online payment.
We note that your card is charged when paying online (or offline if it is a deferred debit card) via our secure payment confirmation from your site secure online payment.
Therefore, if an article is not available and no replacement article could be delivered to you, you will be repaid no later than thirty (30) days.
As part of a payment by check or bank transfer, the sale will be considered effective and is therefore shipped upon receipt and validation of the paycheck or bank transfer by the Seller (Order Status Payment must be seen on My Space account Site).
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5.3 - Follow-up:
Buyer can track the status of his order step in the category: My Account Site.
The articles of a different order on the Site:
Normal processing
Waiting for payment by check,
Waiting for payment by paypal,
Payment accepted
Preparation underway
In the course of delivery - with the package tracking number for the post,
Delivered.
Special treatment
Standard payment
Product (s) not available (some products of the order are out of stock)
Payment accepted
Cancelled
Refunded.
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5.4 - Change:
After placing your order on the Site, you can modify your order (eg adding or deleting an Article) by contacting us by any means at your convenience, and priority phone call before sending your articles.
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5.5 - Preparation - Shipping:
After confirming the order, if all items are available, it goes into preparation.
The order then goes into status "under delivery" and we will inform you by e-mail dispatch thereof. This e-mail is finalizing the acceptance of your order and thus forms the contract of sale between the Buyer and the Seller. A link is available in the details of your order on the Site to access package tracking, you will also receive an e-mail.
Order processing takes place from Monday to Friday. Subject to availability of items, all orders placed on D-Day is D-day prepared and sent to a D-Day 2 (All items in the order must be available Saturday, Sunday and public holidays excluded). Any closure Outstanding Website (Maintenance, holidays ...) will be provided ahead of the home page.
In an order is placed, the Buyer provides in its sole and unique responsibility the following information:
(This set of information is valid for billing and delivery)
Company
First,
Name
Address Postal Code City
Country
Additional information (floor, apartment number and access code if needed)
/> Telephone home
Phone.
In case of error in the address of the recipient, the Seller shall not be held responsible for non-delivery.
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5.6 - Invoice:
The bill is available from the outset of the package from our warehouse and is visualized on the Site in the category: My Account / My Order / Invoice details.
The data recorded by the systemSeller's computer is proof of all transactions between the Seller and the Purchasers.
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6 - Delivery
Article 6 of the terms and conditions detailed in the document "Delivery" accessible through this link.
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7 - Revocation - Back - Termination of contract
Buyer may request a return or serve its withdrawal in the category: MY ACCOUNT Site incommand history, down to details of the order concerned ("Return Merchandise"), it should tick the items that are subject to feedback (Sections defective or nonconforming) or withdrawal (Pursuant to Article L.121-20 et seq of the Consumer Code).
Case of withdrawal: Buyer must specify just "withdrawal: claim" in the space on the ground and generate a return. The return number is automatically granted by the Seller.
Case back: "Return: Article defective or non-compliant" Buyer must state the specific reasons for the return of merchandise and must specify whether he wants a refund or exchange of Rule before generating the return, to obtain a number of return agreement.
Address for returned merchandise:
CANISLANA MROYER
magasin-pour-chiens.com - Retour
21 rue Farenc
81370 Saint Sulpice FRANCE.
Buyer can track the different status of his return merchandise on the Site:
- Pending confirmation (request the Seller is in progress)
- Back refused (the return is rejected, an email and / or call explain why)
- Waiting for the package (the Seller expects the package - return accepted)
- Parcels received (the Seller has received the package)
- Return completed. (Refund or exchange or the voucher, to claim is ongoing)
7.1 - Withdrawal:
Pursuant to Article L.121-20 et seq of the Code of Consumer Affairs, the Purchaser shall have a period of 7 days from the date of delivery of the order to return any unsuitable Article in its original packaging and in good condition, at its own marketing re back with the sheet (printable from the "Return Merchandise"). or invoice and request a refund without penalty, except the cost of return. No motive is to justify.
The cost of returning the items or are borne by the Buyer.
Items returned incomplete, damaged, soiled or damaged by the Buyer shall not be returned, exchanged or refunded.
Products immediately reproducible (audio, video, software ...) or consumables are also rejected (if the original packaging has been unsealed).
For hygiene reasons, the return of some of our products will be accepted if the packaging has been décellophané, unsealed, open, torn, marked.
The Seller shall refund to the Purchasercheck all sums paid for or article (s) no later than thirty (30) days following the date on which the right has been exercised.
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7.2 - Return Item:
Buyer may obtain a refund or exchange of defective or nonconforming items to their use, within seven (7) days from the date of delivery.
Following its application in the MY ACCOUNT section of the Site and subject to agreement by Seller, Purchaser or send us back to the full articles, and all their accessories, along with samples ... the back sheet (printable from the "Return Merchandise").
Return costs will be reimbursed to the Buyer on the basis of economy fare of La Poste a coupon of equivalent value.
The Item will be exchanged for an identical reference or refunded based on the amount billed.
The items are returned incomplete, damaged or soiled by the Buyer shall not be returned, exchanged or refunded.
Products immediately reproducible (audio, video, software ...) or consumables are also rejected (if the original packaging has been unsealed).
For hygiene reasons, the return of some of our products will be accepted if the packaging has been décellophané, unsealed, open, torn, marked. For example, underpants and clothes are returned or exchanged for hygiene.
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7.3 - Termination of contract of sale:
Article L. 114-1 of the Consumer Code provides that the Purchaser may cancel the order by registered mail with return receipt in case of exceeding the delivery date of order exceeding seven (7) days and not due to force majeure; The order will be canceled upon receipt by Seller of the letter by which the Purchaser shall notify Seller of its decision, if delivery is not made between the sending and receipt of this letter .
The Purchaser may use this right within sixty (60) days from the date specified for delivery of the item (s).
If you have received or Item (s) after your cancellation, we will proceed with the refunding of the articles (s) and return fees on the basis of the economy fare of the post, or upon receipt of the item (s) by us, complete and in its original condition.
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8 - Retention of title
The articles delivered remain the property of Seller until the Buyer has fulfilled all its obligations vis-à-vis the Seller, and in particular until full payment, if any, plus interest and costs.
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9 - Warranties and Liability
In the event that the goods delivered by theSeller e present a hidden defect, the Purchaser may choose EITHER the cancellation of its contract of sale cons full refund of monies paid and the cost of return (standard mode), OR the preservation of the article comes with a reduction of prices.
Seller assumes all responsibility in the event that the article fails to comply with the laws of the country of delivery outside of France.
Seller's liability will not be retained in case of breach of contract due to unforeseeable circumstances or force majeure as defined by case law made by the French courts.
Seller's liability shall not be liable for any delay due to low stock suppliers. Buyer must read the labels and references of articles provided by the manufacturers for information and transcribed by the Seller on the Site in forms of presentation of the Article. The Seller can not guarantee the expected results of an Article and may incur liability for the consequences of misuse of a Product and any recklessness in the use of that Article.
If a package is returned due to an absence of the Purchaser, aproblem in the delivery address or impossibility of the shipment, Seller will charge the cost of returning to the Buyer.
In addition, if insubstantial differences between the presentation of photographs of articles on the site, text and illustrations and the articles ordered, the Seller's liability will not be committed.
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10 - Privacy
To ensure the processing of orders, the seller is obliged to collect and process data from the Purchaser for personal and as such Seller has made a declaration to the National Commissionel'Informatique and Liberties (CNIL) under number: 1374706.
Seller expressly declares that such data are used for file handling prospects and customers for commercial purposes any of the partners, subject to prior agreement of the Purchaser. All information is treated confidentially in accordance with legal provisions on data protection in force.
Under current legislation, the prior consent of the Purchaser shall be obtained before any processing of such data.
Under Articles 38-40 of Law No. 78-17 of January 6, 1978, as amended by Act No. 2004-801 of 6 August 2004 relating to computers, files and freedoms, the Purchaser has right to oppose, access, rectification, modification and deletion of data.
This right is exercised as follows:
By E-Mail:
Via the contact tab Site
By mail:
CANISLANA MROYER
magasin-pour-chiens.com - SITE
21 rue Saint SULPICE Farenc 81370 FRANCE.
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11 - Cookies
Magasin-pour-chiens.com uses cookies. A cookie does not identify the buyer, however, it records information relating to navigation on the Site (pages visited, date and time of visit, etc. ..) that the Seller may read during subsequent visits.
The Seller informs the Purchaser that may oppose the registrationof cookies by changing the settings on your browser.
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12 - Intellectual Property
All information from the Site whether textual, visual or audio are and remain the exclusive intellectual property of Seller.
The Purchaser is not permitted to reproduce, use, distribute, or use for any purpose whatsoever, even partially, the elements of the Site.
The trademarks and logos appearing on the Site are trademarks and protected, any use requires prior permission, express written consent of either the Seller or third.
The default permission is punishable under the offense of counterfeiting.
The Seller authorizes the creation of hypertext links on the homepage of the Site only with the opening of a new page in the browser and provided that the link can not harm him.
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13 - Disputes
In case of dispute, Buyer and Seller will prefer always an amicable solution to a lawsuit.
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14 - Law and Jurisdiction
These general conditions of sale are subject to French law.
All disputes concerning the business relationship between Buyer and Seller are subject to the exclusive jurisdiction of French courts.
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